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Frequently Asked Questions

Before getting in touch with the U24 team, have a read through the FAQ. If you absolutely positively cannot find your answer you can get in touch with us by emailing on the Contact Us button below.

Do I need to supply my own kayak and kayaker?

Yes you do, it is your responsibility to source a kayaker and kayak for the event. Sign up to our Facebook Group U24 Sorrento Kayak Support Forum. The forum connects kayakers with swimmers but again to reiterate it is your responsibility to provide a kayaker and kayak.

Important to note: All kayakers and volunteers must register their details.

CAN I SIGN UP AS A TEAM?

Teams of four are permitted where each team member swims 6km each. Only teams of four are allowed, due to the carefully planned change over zones.

can you help me find teammates?

We can certainly try, we have numerous solo athletes who are looking for teammates so there is a very good chance we can match you with others. Please email Denise and she will be your teammate matchmaker.

Can i wear a wetsuit?

Yes you can. There is a wetsuit category and a non-wetsuit category, and your certificate will show which category you are swimming under.

is there a cut off time for the u24?

Yes, the cut off time is nine hours. The tide changes after this time and it would be unsafe to keep swimmers out there on the water.

do i need to qualify for the u24?

Yes, you will need to qualify at a ratified 10km event at a time of under four hours. The BOWS Marathon (selling very fast) is a great choice, and there will also be opportunities during SwimWell Endurance Squads to qualify. We will email all attendance when this session is happening. If you are not wearing a wetsuit for the U24, you cannot be wearing a wetsuit for your qualifying swim.

 

Please note that teams do not need to qualify.

where can i find people to train with?

For informal training join the Bay Open Water Swimmers, and Bellywhackers Facebook Groups and let others know that you are keen for a swimming buddy, there is likely to be others who would like to swim with you. 

Am I fit enough?

If you can swim 5km or more and are in a position to commit to 3 training sessions per week over a 3-4 month period you should be able to build up enough fitness for the U24.

What will be the likely water temperature?

The water temperate will likely be between19-23 degrees

What is the Cancellation Policy?

Cancellation Events

The refund and cancellation policy outlined below take into consideration the costs the Event Organiser incurs before the Event takes place.

To avoid cancellation and trip change costs if you are traveling to the event, please consider taking out appropriate travel insurance and/or booking only refundable accommodation and travel.

Cancelled Event

The Event Organiser reserves the right to make any change or modification to the Event. This includes cancelling the Event or postponing the Event to a later date. Every effort is made to keep changes to a minimum.

Cancellation due to reasons outside of control of the Event Organiser

If the race course or Event is changed, modified, delayed, or cancelled for any reason, including but not limited to acts of God or the elements (including without limitation, wind, rough water, rain, hail, water pollution, adverse weather condition, threats of marine wildlife, earthquake), acts of terrorism, fire, threatened or actual strike, labor difficulty, work stoppage, insurrection, war, public disaster, government-issued travel restriction or lock downs, regulatory authority issued directives, pandemics, flood, unavoidable casualty, race course conditions, or any other cause beyond the control of the Event Organiser, (Force Majeure) there will be no refund of the entry fee or any other costs incurred in connection with the Event. The Event Organiser will use best efforts to refund any unused funds at the time of the cancellation (after payment of all incurred expenses) equally in proportion to the entry price to all swimmers.

Cancellation due to other reasons initiated by Event Organiser

In the event that the Event Organiser cancels the Event due to the reasons other than Force Majeure , every effort will be made to refund any unused funds at the time of the cancellation (after payment of all incurred expenses) equally in proportion to the entry price paid to all swimmers.

Cancellation by Swimmer

Any cancellation must be made in writing by email to the Event Organiser. Cancellations are effective from the date of receipt. An email confirming this will be sent by return. If no email is received by you, please call the Event Organiser for confirmation.

• For cancellations made before 17 December 2023, a swimmer will receive a 50% refund returned to payee via same payment method.

• For cancellations made after 17 December 2023 a partial transfer to the following years event is possible by negotiation with organising committee.

• Prior to the 17th January 2024, kayakers must be registered or the swimmers registration will be cancelled with full loss of entry fee.

 

Note that credit card fees and surcharges charged by third party payment provided will be added to the ticket and will be non-refundable.

 

Transfers

A swimmer may transfer their entry to another person in the same entry category who fulfills all entry requirements and is approved by the Event Organiser. A swimmer wishing to transfer his/her entry must inform the Event Organiser by email and provide contact and eligibility details for the replacement swimmer. A transfer fee of $75 is payable by replacement swimmer for the successful transfer of the registration via the transfer entry form on the Event Website.

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